We love to help
With more than 30 employees our team is always working tirelessly to ensure you have the best experience with Eidex. Our Service team works with school leaders to help them use data to generate insights and inspire decisions that can lead to significant, positive results. Simply call or email your Client Service Manager to receive insights on cost savings, enhanced academic achievement, plus more effective communication with all stakeholders — staff, school board, and community members.
Meet the Team
Unparalleled client service
Solutions-oriented service is a key attribute of Eidex and plays a vital role in how school leaders benefit from our analytics. We don't just deliver login credentials and send you on your way. We work closely with you and your staff and continually reach out to make sure you're using our data analytics platform to your best advantage.
Most importantly, our client service is provided by educators for educators. Staffed by a core group of experienced, highly regarded educators who have been in the trenches, our service team can show you how Eidex's analytics can be used to solve thorny problems.
Our service team will help you fully understand your data, make the right comparisons, and ask the right questions. We'll even participate in brainstorming to generate actionable ideas and solutions.
The company feels more like a partner than a vendor because our requests are incorporated into the new versions of the tool."
- Naomi Norman, Business Manager, Livingston ESA -
The Eidex customer support is outstanding. If your decision-making is data driven, you need Eidex's services."
- Dr. Chester Mummau, Former Superintendent, Shippensburg Area School District -